Coverage Details

DELLA warrants that its merchandise is free from manufacturing defects(workmanship and/or material) and will either give credit or replace defective parts for a period of up to one(1) year from the date of purchase in accordance with the conditions set forth below.

If a manufacturing defect is found, DELLA should be notified promptly of the defect and supply a copy of the invoice and delivery ticket. Inspection by a DELLA employee or representative may be necessary to verify that a manufacturing defect exists, or you may be required to submit samples to DELLA along with a digital image of the defects.

If replacement is required in accordance with this warranty and the defective material or merchandise has been discontinued or unavailable, DELLA reserves the right to select and supply similar merchandise or offer full credit for the merchandise; otherwise, the same material or merchandise will be supplied for replacement purposes.

This warranty is made solely to the retailer and is not transferrable under any circumstances. It is the retailer’s responsibility to contact DELLA with a claim. We will not handle claims from customers directly, all requests must go through the retailer who sold the merchandise to the customer. We advise all retailers to retain invoices for a minimum of one(1) year for warranty purposes.

This warranty supersedes and replaces all implied warranties of merchantability and use for any particular purposes. No representative, employee, agent or any other person is authorized to assume for DELLA any additional liability or responsibility in connection with DELLA’s merchandise except as described above. Implied warranties or merchantability and fitness of the merchandise are limited to a period of one (1) year from the date of the purchase. In no event shall DELLA be liable for indirect, consequential or incidental damages of any kind.

Warranty Coverage

Any malfunctions due to materials and workmanship.

Coverage Exclusions

  • Misuse
  • Abuse
  • Negligence
  • Purchase from reseller
  • Loss or theft of physical goods
  • Damage due to natural causes
  • Damage due to incorrect operation and maintenance