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Experience year-round comfort with the Della 14,000 BTU Portable Air Conditioner with heat pump! Ideal for rooms up to 800 square feet, this versatile unit provides both cooling and heating. With features like a self-evaporating system, powerful dehumidifier removing up to 68 pints/day, and a 24-hour timer, it ensures efficient climate control in any season. The Della app and remote control offer effortless operation, while the adjustable window kit makes installation a breeze. Easy to move with its casters and side handles, and designed with a washable filter to keep the air clean, this compact unit is perfect for any space. Stay comfortable all year with Della!
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BTU ASHRAE
14000
BTU SACC
9800
Fitting Area
650
Dehumidification
72.6 Pint
Dimension
17 x 13.7 x 27.4
Control Type
Remote/App
Heat
With heat
HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
It normally takes us 1 business day to arrange the shipment. During peak seasons, it will take 2-4 business days to arrange the shipment.
HOW MUCH DO YOU CHARGE FOR SHIPPING AND HANDLING?
None. We provide free ground shipping.
HOW DO I TRACK MY ORDER?
Log into YOUR ACCOUNT, and you may see each individual order that you’ve placed with us. Select one that you want and you’ll be provided with all the details you need about the order.
Once your order is on the way you will receive a notification email.
If you don’t have the account, you will also receive a notification email once your order is on the way.
Sorry, we don’t. We provide free ground shipping within 48 continental US states, Alaska, Hawaii, and Puerto Rico are excluded.
DO YOU SHIP TO P.O. BOX?
Sorry, we don’t. Kindly provide us with a street address, thank you.
REFUND POLICY
During the warranty period, customers can request the same new product in exchange for the damaged product within 1 year (365 calendar days) of the day of receipt. This term applies to purchases from OneBigOutlet on Amazon, Walmart, Houzz.com, Overstock.com, eBay, Home Depot and dellahome.com.
HOW DO I RETURN AN ITEM?
Your satisfaction is guaranteed. If for any reason, you are not satisfied with a DELLA appliance you bought in the last 30 days from dellahome.com, please call +1 (800) 863-4143. Our customer care team will initiate a Return authorization on your behalf. Once we receive your product, we will process a refund back to the original account used to purchase the item.
IF I NEED TO RETURN AN ITEM, DO I HAVE TO PAY THE POSTAGE?
Yes, you are responsible for postage back to our warehouse.
WHAT HAPPENS ONCE MY ITEM IS RETURNED?
Our return team will fully inspect and process your return in up to 5-7 business days upon receiving your return.
CAN I EXCHANGE A PRODUCT?
We do not offer exchange.
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FAQs
Have Questions? We Have Answers! Check out our frequently asked questions section for detailed information about our product.
A water-full alarm activates when the equipped 500ML water tank is full. There is an "FL" indicator. You can connect the drain hose to drain the water outside.
It uses R32 refrigerant.
The length of the exhaust hose is 47". The diameter of the exhaust hose is 6". The length of the drain hose is 59".
Yes, the window slider kit can be installed to fit both vertical and horizontal windows.
No, the exhaust hose needs to be connected to the window slider.
Use our Contact Page or Live Chat and we'll be happy to assist you!
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