At Della Home, we value the power of genuine customer feedback. Explore the rich stories shared by those who have experienced our air conditioning solutions firsthand. From smooth installations to the comfort and efficiency our units bring to homes, every review highlights our dedication to quality and dependability. Join us as we continue to grow and improve, and see why Della Home is recognized as a trusted leader in air conditioning and home comfort. Your feedback shapes our journey, and we’re grateful to have you with us. Discover the collective voice of our community, where your opinions truly count.
Customer Reviews
Overall rating: 4.9 / 5 from 2066 reviews.
This is a little video of me using the vacuum pump. The gauge that were supposed to use the battery was dead in it. And nothing was said about the wire that was in the box with the air handler it was too short for the 25 ft line that I had put in. So I had to disconnect it and use the wire that was in the box with the the copper tubing line. It would have been nice to know that I was supposed to use that wire and not the one in the air handler box. And I didn't know what setting to put that gauge on when I was vacuuming the air out of the lines it had four different settings but I didn't know which one it was supposed to be on to tell me when the air was out of the line maybe I'm a knucklehead I didn't understand something I don't know.
Just purchased and installed the Vario Series 18000 BTU mini split with a single head for our living room in an old New England farmhouse heated by oil. After using it as an additional heat source for a couple weeks, we are very pleased with the performance and quality to date. Still waiting to see how it does on the electric bill and also in the colder weather. It is rated at 21 SEER2. Have not used the wifi app yet.
While there are a lot of detailed steps to follow when completing the install, the manual is excellent and easy to follow. Highly recommend and make sure to register your unit with the serial numbers so you get the lifetime parts warranty as the original purchaser.
We plan to purchase Della products in the future, between the website, customer support and documentation they have really put together a well supported product.
Great unit! Installed in a workshop area. Customer service was incredible. Della reached out to check on how the install was going and were quick to solve a small issue we had during the install. Highly recommended!
The DELLA Dual Zone Ceiling Cassette Mini Split System offers excellent cooling performance, quiet operation, and efficient temperature control. Its sleek design blends seamlessly into the home, making it a great choice for comfort and energy efficiency.
The DELLA mini split has a nice, compact design. I like that it doesn't take up much space and makes it easy to control the temperature. It seems like a good option for keeping the house cool.
The DELLA 34,000 BTU central AC looks like a solid option for a home cooling system. I like that it comes with both the outdoor unit and the air handler. The 19 SEER2 efficiency rating is also a nice feature, especially with electricity costs these days. The equipment has a simple design and seems like a practical choice for replacing an older AC system. Overall, it offers a good combination of cooling capacity and efficiency.
I'm really happy with the DELLA Serena Series 18,000 BTU mini split. It cools the room quickly and runs quietly, even on hot days. The indoor unit looks nice on the wall and doesn't take up much space. I also like having both heating and cooling in one system. Overall, it's been a great addition to the house, and I'm satisfied with its performance so far.
My unit arrived when they said it would, install was easy, Rental kit to vacuum line and torque wrencg were very helpful. I would recommend them to others.
This was such a great decision to purchase this unit for our bedroom. We loved the installation process, it was very easy to understand. Renting the tools was a great decision. The Della product in general is very nicely designed and easy to use. We enjoyed the whole summer of air-conditioning and getting ready to change it to heat for the winter. We are also purchasing a second unit for our living room.
I was needing a small ducted unit for a shipping container build. I have never installed a mini split before but very competent. I watched some videos and read instructions several times before the rental kit arrived. It went pretty smoothly I thought for my first time and so far the unit has been working good. My only complaint was the rental tools arrived late causing a delay in the job. I ordered on a Monday with expected delivery the following Monday. Well I did not receive it until Wednesday. I used it that day and return shipped it the next day. Had it maybe 24 hours. The description does not clarify if shipping times is included in the time rental. I believe the rental time should be based off of when it was received and not when it was ordered because it took 9 days before it arrived.
A few weeks ago, our pool was vandalized, so we had to have it rebuilt/replaced. It is now early fall, and we were really bummed that we wouldn't be able to enjoy any more swimming this season. Fortunately, when we had the pool replaced, we installed this pool heater. It has been able to extend out swimming season. It is easy to install, but it was nice to have our pool service people do it at the same time that the pool was installed. It's a great value for the money, and it isn't super loud either. So far it seems durable, but we haven't had it running very long. I would recommend it if you want a longer swimming season.
It was easy to use and came when expected. It was packed well, had instructions included and was easy to return when I was finished. There was some disappointment with the tools. The electronic gauge had no 9V battery and I wasn't expecting that or I would have made sure to have one on hand. I had to take one out of a smoke detector to use it. The red tubing bender for the 1/4" line was damaged in the middle as if someone had taken a razor knife and cut 3/4 of it away in a scooping cut leaving only a thin section holding it together. luckily I had my own on hand and used that instead. It could have been a disaster if that had broken off inside the copper line. I would have just bough my own complete pump and tool set but then I wouldn't qualify for the better warranty by using the rental set and in the end it did save me money renting. I would do it again if I install another.
The kit is a wonderful idea for DIY. Unfortunately, the sight glass on the pump I received was broken when I removed it from box. I didn’t realize it until I had a puddle of oil on my table. I had to go rent an automotive pump to replace it.
Other than the shipping mix up, great product.
It seems to run alot. Sometimes the air is cold, and sometimes it isn't. I dont know if this is normal. I live in Tucson, Arizona, and it's still 90' days.
