We love it I stalled in our garage and it really throws out cold air. Install was straightforward with the easy to to follow instructions.
DELLA Serena CloudAir Series 18000 BTU 22 SEER2 Mini Split Heat Pump AC - Up to 1000 Sq.Ft.
Free shipping sitewide
0% APR financing available
24/7 live chat, real support
Free shipping sitewide
0% APR financing available
24/7 live chat, real support
Delivery to: .
Free & fast shipping
30-day money-back guarantee
Free lifetime coverage
1. Indoor Unit
2. Outdoor Unit
3. Refrigerant Pipe
4. Drain Lines
5. Remote Control
6. Wall cap
7. Plastic Wrap
8. Mounting Plate
9. 2 AAA Batteries
10. Plasticine Putty
11. Communication Cable
12. Bracket Template
Shipping Policy
How Long Will It Take for My Order to Ship?
It normally takes us 1 business day to arrange the shipment. During peak seasons, it will take 2-4 business days to arrange the shipment. We provide free ground shipping, so there are no additional charges for shipping and handling.
How Do I Track My Order?
Log into YOUR ACCOUNT, and you may see each individual order that you’ve placed with us. Select one that you want and you’ll be provided with all the details you need about the order.
Once your order is on the way you will receive a notification email.
What Should I Do If I Haven’t Received My Order?
Please contact us immediately.
For the full shipping policy, click here to view our shipping policy.
Return
We offer return guarantees to ensure your satisfaction with every DELLA purchase.
DELLA provides comprehensive assistance for all orders within 30 days of purchase. If you're not satisfied with your product within 30 days of purchase from dellahome.com, you can return the product for a full refund.Products must be returned in their original operating condition, including all accessories and packaging.The customer is responsible for return shipping costs.
If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. DELLA will also cover all shipping expenses for the delivery of replacement parts.
Need to Start a Return?
To initiate a return, call us at (800) 863-4143 or contact our live chat team.
For full return terms, click here to view our return policy.
Standard Warranty (1 Year): Products are covered by a 1-year limited warranty from the date of purchase.
Extended Warranty Program: Customers who register their mini split unit within 100 days of purchase will receive complimentary lifetime parts coverage.
Registered Product and Non-professional Install: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. The customer is responsible for all shipping costs.
Registered Product and Professional Install: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. If, after parts are replaced, the customer’s unit is still malfunctioning and the customer has a licensed HVAC tech's defective report, Della will take care of the customer at its discretion. In any event, the customer is responsible for all shipping costs.
Unregistered Product: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts. The customer is responsible for the costs of all parts and shipping.
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Unit Dimensions (WxDxH):44.88" x 9.02" x 13.15"
Net/Gross Weight:30.9 / 38.6
Unit Dimensions (WxDxH):30.91" x 11.81" x 21.85"
Net/Gross Weight:63.9 / 74.96
Cooling Capacity:18000
Heating Capacity:18000
SEER2:22
Fitting Area:1000
Voltage:208-230V
Refrigerant Type:R-32
Maximum Fuse Size:20A
Copper Line Length:16.4ft
Copper Line Size:1/2 inch and 1/4 inch
Climate Range:5°F - 125°F
No.1 Selling Mini Split Brand on Amazon
Why choose between performance and savings when you can have both? The Serena Series sets a new standard with an extraordinary SEER2 22 rating, ensuring your home stays perfectly comfortable while your energy bills stay remarkably low.
Engineered with eco-friendly R32 refrigerant and reliable heating down to 5°F, Serena is the premium choice for the energy-conscious homeowner. It’s whisper-quiet, incredibly efficient, and designed to pay for itself in savings.
Powered by MightAir X
57% more efficient energy savings
Cleaner air, healthier living
Durable design, lasting comfort
Designed for dependable heating and cooling as outdoor temperatures change, helping keep your home comfortable through summer heat and winter weather.
Maintain a comfortable indoor temperature by automatically switching between heating and cooling as needed
Maintain a comfortable indoor temperature by automatically switching between heating and cooling as needed

Set schedules and timers through the Della+ app to match your daily routine.
Take control your way through the app, remote, or voice. Award-winning remote design makes every interaction seamless.
Your comfort adjusts automatically as you come and go.
Get help anytime with live chat or call, directly in the app.
Control your AC hands-free with Alexa.
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This unit uses R32 refrigerant. This unit comes pre-charged with R32 refrigerant for up to 24.5 feet of lineset. If your installation does not exceed this length, no additional refrigerant is needed.
Yes, you can purchase a longer lineset separately. If you buy it together with the Single Zone Mini split system, you’ll receive a 10% bundle discount. Please note, if the extended lineset is longer than 25 feet, additional refrigerant will be required. Make sure to consult a professional HVAC technician for proper installation.
When auto mode is turned on, the ac will start the unit's cooling mode to begin cooling until the target temp is met. After that, the unit will switch to dry mode for a short time. The final step switches to the fan-only mode that saves energy.
The mini split condenser and lines are not pre-vacuumed. You will need to vacuum the system during installation to remove air and moisture before releasing the refrigerant—this is essential for proper operation and longevity. You can use our Rental Kit Service, which includes all the necessary tools for vacuuming and installing your mini split.

Not sure which system is right for your home? Our experts can help with sizing, installation, and product selection.
Technical support: Mon - Fri, 8 AM - 3 PM (PST)
24/7 live chat for general question
Overall rating: 4.8 / 5 from 4 reviews.
We love it I stalled in our garage and it really throws out cold air. Install was straightforward with the easy to to follow instructions.
Mark D. 5/5 Verified
DELLA Serena CloudAir Series 18000 BTU 22 SEER2 Mini Split Heat Pump AC - Up to 1000 Sq.Ft.
Absolutely love our units. We are so blessed to come home and feel the coolness in our house. Thank you Della
David H. 5/5 Verified
DELLA Serena CloudAir Series 18000 BTU 22 SEER2 Mini Split Heat Pump AC - Up to 1000 Sq.Ft.
Ordered on Monday and received on Thursday. No damage with shipping. Husband was able to install in a couple of days. (He is not a professional HVAC just handy). System runs wonderfully.
Darlene L. 5/5 Verified
DELLA Serena CloudAir Series 18000 BTU 22 SEER2 Mini Split Heat Pump AC - Up to 1000 Sq.Ft.
Install was good and works well. The only issue I ran into was the cap that covered the lines going thru the wall. It interfered with the head unit. So I used it on the outside wall. It might have been nice if a wall pass thru was included. I would like to have a higher fan rate for "turbo" since I'm using this in a workshop. I had a few issues with connecting to my wifi but Della took care of it to my satisfaction. We will see how it works when it is 100degs outside.
Doug W. 4/5 Verified
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