WARRANTY POLICY

Maximizing Savings with Energy-Efficient HVAC Systems

Homeowners across the U.S. can take advantage of valuable federal, state, and local tax credits or rebates when they invest in energy-efficient HVAC systems, such as mini splits, heat pumps, or air conditioners. These financial incentives are designed to encourage the adoption of environmentally friendly technologies, which help reduce energy consumption and lower utility bills.

By installing systems that meet ENERGY STAR® standards or other qualifying criteria, homeowners may be eligible to receive rebates at both the state and local levels, and even claim federal tax credits. These programs not only ease the initial cost of purchasing energy-efficient units but also contribute to long-term energy savings and environmental benefits.

Eligibility: Your air conditioning must meet or exceed the Energy Star requirements for efficiency. This usually involves specific Seasonal Energy Efficiency Rating Ratio( SEER) and Heating Seasonal Performance Factor(HSPF) ratings.

STANDARD WARRANTY

 All our products come with a standard warranty as stated in your user manual, no registration is required.

EXTENDED WARRANTY

Don't forget; we also offer a free extended warranty. So, sign up today for more peace of mind!

To qualify for the free extended warranty, the unit must meet the following conditions:

  • Be registered within 100 days of purchase.
  • Be owned by the original purchaser.
  • Remain at the same address as the one provided during registration.

Click each product below for more information.

What is ENERGY STAR®?

MINI SPLIT EXTENDED LIFETIME WARRANTY

STANDARD WARRANTY: 5-year parts warranty, 10-year compressor warranty.

EXTENDED LIFETIME WARRANTY: Enjoy a lifetime parts and compressor warranty on your outdoor and indoor unit with purchases made in 2024 or later.

WINDOW AC WARRANTY

STANDARD WARRANTY: 1-year warranty.

EXTENDED WARRANTY: Additional 6-month period.

PORTABLE AC WARRANTY

STANDARD WARRANTY: 1-year warranty.

EXTENDED WARRANTY: Additional 6-month period.

TOWER FAN WARRANTY

Further details will be provided soon.

Warranty Parts Replacement
Some parts may need to be returned for replacement. The limited lifetime warranty only covers parts that need replacement. For more information, please contact us.

NOT COVERED BY WARRANTY:
1. Technician Labor: Costs for any technician services such as examining, disassembling, reassembling, uninstalling, or reinstalling the unit.

2. Parts & Labor for Repairs: Costs related to diagnosing, repairing, removing, installing, shipping, or handling defective or new parts, including routine maintenance.

3.Usage Costs: Expenses for electricity, fuel, refrigerant replacement, refilling, or disposal.

4.Damage from Improper Use: Damage caused by improper installation, abnormal or incorrect usage, incorrect servicing, modifications, or using the product in ways not intended by the manufacturer.

5.Third-Party Parts: Any parts not supplied or approved by Della.

6.Electrical Failures: Failures due to voltage issues, including improper voltage installation, open circuit breakers, blown fuses, or electrical outages.

7.Environmental Damage: Damage from natural disasters or elements, such as rain, flooding, fire, lightning, corrosive chemicals, etc.

8.Incidental or Consequential Damages: Depending on your state or province, some incidental or consequential damages may not be covered.