Della Rewards Program

You can join for free by registering for an account on the official DELLA website (dellahome.com) or via our mobile application.Simply provide your name, email address, and set a password. The Program is currently for personal, non-commercial use only.

Your accumulated points can be used for:

Checkout Discount: Directly offset the total order amount during checkout on our website or app.

Reward Redemption: Use points to redeem DELLA-branded merchandise, DELLA Gift Cards, or partner gift cards in the Rewards Center.

Important Usage Notes:

Points are non-transferable and cannot be exchanged for cash.

Minimum point thresholds and per-order redemption limits may apply.

Return Policy: If you return an order for which you used points for a discount, the redeemed points will be refunded to your account.

If an order is returned, any points earned from that order will be deducted.

As mentioned above, if points were used to discount an order that is later returned, the used points will be refunded to your account.

DELLA is not responsible for any impact on your membership tier status that may result from point deductions or refunds due to order returns.

If you have any questions regarding these terms, please contact the DELLA Customer Service Department at: manufacturer@dellahome.com.

Your participation in this Program signifies your agreement to DELLA's Privacy Policy, which governs how we collect and use your personal information to administer the Program.

You can earn points through various ways of engaging with DELLA. The primary methods include:

1.Making Purchases: Earn 1 point for every $1 spent on the official website or app.

2.Account & Social Engagement: Earn welcome points by completing your profile, following our social media accounts, and subscribing to our emails.

3.Sharing Your Experience: Earn points by submitting product reviews or sharing approved brand content on social media platforms (e.g., Facebook, Instagram, TikTok).

4.DIY Projects: Earn DIY points by uploading content of your installation process that meets our standards.

5.Referring Friends: Earn points when your friends complete a purchase using your referral.

6.Participating in Activities: Join community events and seasonal challenges.

Important Notes:
 Point rewards for specific activities are set by DELLA and are subject to change. Please always refer to the latest information on our official website or activity pages.

Points are only awarded for eligible actions completed after these Program rules have been fully implemented. We do not retroactively award points for past orders.

Members registered before the Program launch received initial points for completing account setup and initial tasks.

Validity Period: Yes, points have a validity period starting from the date they are credited. Unused points will automatically expire and be cleared upon reaching their expiry date. The current standard validity period is 24 months. Please refer to the specific rules in your account notifications or official announcements.

Checking Your Balance: You can log into your account center on the DELLA website to view your real-time point balance, as well as a complete history of point earnings and redemptions.

Yes. The Program features a VIP tier system where you automatically advance to higher tiers based on your historical cumulative point total, unlocking more benefits. For detailed point requirements and complete benefit details for each tier, please visit: https://dellahome.com/pages/della-rewards-program

Tier Overview:

Bronze/Silver (Entry Level): Gain access to the DELLA member community.

Silver (3,500+ points): Earn points on purchases and redeem DELLA merchandise.

Gold (6,500+ points): Enjoy all Silver benefits, plus early access to new products.

Diamond (10,000+ points): Enjoy all Gold benefits, plus eligibility to redeem specific products (e.g., tower fans) and invitations to VIP events.

Blue Diamond (13,999+ points): Enjoy all Diamond benefits, plus opportunities for brand ambassador collaboration, entry into the annual DELLA Gala grand prize draw, and access to product trials.

To ensure fairness, the following actions are strictly prohibited. Violations may result in point forfeiture, reward revocation, account closure, or legal action:

Providing false personal or registration information.

Registering multiple accounts to obtain improper rewards.

Using bots, scripts, or automated methods to participate in activities.

Exploiting Program vulnerabilities or engaging in fraudulent transactions.