Free & Fast Shipping
30-Day Money Back Guarantee
24×7 Service Support
Lifetime Coverage (Mini Splits)
Efficient, powerful, and built for large spaces — perfect for homes or offices.
18000 BTU capacity covers up to 800 sq. ft.
Dual Zone cooling with 9K+9K indoor units
Energy-efficient performance with whisper-quiet operation
HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
It normally takes us 1 business day to arrange the shipment. During peak seasons, it will take 2-4 business days to arrange the shipment.
HOW MUCH DO YOU CHARGE FOR SHIPPING AND HANDLING?
None. We provide free ground shipping.
HOW DO I TRACK MY ORDER?
Log into YOUR ACCOUNT, and you may see each individual order that you’ve placed with us. Select one that you want and you’ll be provided with all the details you need about the order.
Once your order is on the way you will receive a notification email.
If you don’t have the account, you will also receive a notification email once your order is on the way.
WHAT SHALL I DO IF I HAVEN’T RECEIVED MY ORDER?
Please CONTACT US immediately.
DO YOU SHIP INTERNATIONALLY?
Sorry, we don’t. We provide free ground shipping within 48 continental US states, Alaska, Hawaii, and Puerto Rico are excluded.
DO YOU SHIP TO P.O. BOX?
Sorry, we don’t. Kindly provide us with a street address, thank you.
REFUND POLICY
During the warranty period, customers can request the same new product in exchange for the damaged product within 1 year (365 calendar days) of the day of receipt. This term applies to purchases from OneBigOutlet on Amazon, Walmart, Houzz.com, Overstock.com, eBay, Home Depot and dellahome.com.
HOW DO I RETURN AN ITEM?
Your satisfaction is guaranteed. If for any reason, you are not satisfied with a DELLA appliance you bought in the last 30 days from dellahome.com, please call +1 (800) 863-4143. Our customer care team will initiate a Return authorization on your behalf. Once we receive your product, we will process a refund back to the original account used to purchase the item.
IF I NEED TO RETURN AN ITEM, DO I HAVE TO PAY THE POSTAGE?
Yes, you are responsible for postage back to our warehouse.
WHAT HAPPENS ONCE MY ITEM IS RETURNED?
Our return team will fully inspect and process your return in up to 5-7 business days upon receiving your return.
CAN I EXCHANGE A PRODUCT?
We do not offer exchange.
Extended Warranty Program: Customers who register their mini split unit within 100 days of purchase will receive complimentary lifetime parts coverage.
Registered Product and Non-professional Install: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. The customer is responsible for all shipping costs.
Registered Product and Professional Install: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge.If, after parts are replaced, the customer’s unit is still malfunctioning and the customer has a licensed HVAC tech's defective report, Della will take care of the customer at its discretion. In any event, the customer is responsible for all shipping costs.
Unregistered Product: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts. The customer is responsible for the costs of all parts and shipping.
Tech Specs
| Voltage | 230 Volts |
| Refrigerant | R454B |
| SEER2 | 24 |
PERFORMANCE BEYOND PEAKS
#1 Selling Mini Split Brand on Amazon
24/7 Support
Lifetime Coverage
0% APR For 6 Months
Lifetime coverage
Unmatched support that's best in class to give you peace of mind at no additional cost.
Quiet comfort all night long.
Sleep like a log with an auto mode, adjusting the room temperature to the scientific sleep curve. Clocking in at just 30dB, it's quieter than a whisper in a library.
Durable & efficient.
Our mini splits feature gold plated fins that prevent rust corrosion, creating durable and efficient performance in both blistering heat and freezing cold.
Say goodbye to frost buildup!
Our bottom electric heating helps prevent frost from forming at the base of your model, speeding up defrosting and boosting efficiency.
How To Videos
Step-by-Step Guides for Easy Setup and Use
Yes, for multi-zone units, you can go back to the product options to select different lineset lengths for each indoor unit.Please note, if the extended lineset is longer than 25 feet, additional refrigerant will be required. Make sure to consult a professional HVAC technician for proper installation.
In auto mode, the unit automatically switches between cooling and heating to maintain the set temperature. You can adjust the target temperature manually—typically between 60°F and 86°F —depending on your comfort.
The mini split condenser and lines are not pre-vacuumed. You will need to vacuum the system during installation to remove air and moisture before releasing the refrigerant—this is essential for proper operation and longevity. You can use our Rental Kit Service, which includes all the necessary tools for vacuuming and installing your mini split.
It normally takes us 1 business day to arrange the shipment. During peak seasons, it will take 2-4 business days to arrange the shipment. We provide free ground shipping, so there are no additional charges for shipping and handling.
Your satisfaction is guaranteed. If you're not satisfied with a DELLA appliance purchased within the last 30 days from dellahome.com, please call +1 (800) 863-4143. Our customer care team will assist you with the return process and issue a refund to your original payment method once we receive the product.
Use our Contact Page or Live Chat and we'll be happy to assist you!
