La Serie Serena es un minisplit Inverter inteligente, diseñado para una experiencia de usuario sin complicaciones. Cuenta con tecnología PureClean para mantener la unidad interior fresca y un elemento calefactor inferior en la unidad exterior para evitar la acumulación de hielo, garantizando así su fiabilidad en todas las estaciones. La función de geolocalización gestiona automáticamente la climatización, ahorrando energía sin pensarlo dos veces. Este sistema de 12000 BTU y 22 SEER2 ofrece un confort excepcional para hasta 550 pies cuadrados y se controla completamente a través de Alexa, Google Home o la aplicación DELLA. Al contar con certificación Energy Star, también puede optar a posibles reembolsos gubernamentales para ayudarle a ahorrar aún más.
1. Indoor Unit
2. Outdoor Unit
3. Refrigerant Pipe
4. Drain Lines
5. Remote Control
6. 2 AAA Batteries
7. Mounting Plate
8. Plasticine Putty
9. Wall cap
10. Plastic Wrap
11. Communication Cable
12. Bracket Template
Shipping Policy
How Long Will It Take for My Order to Ship? It normally takes us 1 business day to arrange the shipment. During peak seasons, it will take 2-4 business days to arrange the shipment. We provide free ground shipping, so there are no additional charges for shipping and handling.
How Do I Track My Order? Log into YOUR ACCOUNT, and you may see each individual order that you’ve placed with us. Select one that you want and you’ll be provided with all the details you need about the order.
Once your order is on the way you will receive a notification email.
What Should I Do If I Haven’t Received My Order? Please contact us immediately.
For the full shipping policy, click here to view our shipping policy. Return
We offer return guarantees to ensure your satisfaction with every DELLA purchase.
DELLA provides comprehensive assistance for all orders within 30 days of purchase. If you're not satisfied with your product within 30 days of purchase from dellahome.com, you can return the product for a full refund.Products must be returned in their original operating condition, including all accessories and packaging.The customer is responsible for return shipping costs.
If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. DELLA will also cover all shipping expenses for the delivery of replacement parts.
Need to Start a Return? To initiate a return, call us at (800) 863-4143 or contact our live chat team.
For full return terms, click here to view our return policy.
Standard Warranty (1 Year): Products are covered by a 1-year limited warranty from the date of purchase.
Extended Warranty Program: Customers whoregister their mini split unit within 100 days of purchase will receive complimentary lifetime parts coverage.
Registered Product and Non-professional Install: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. The customer is responsible for all shipping costs.
Registered Product and Professional Install: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. If, after parts are replaced, the customer’s unit is still malfunctioning and the customer has a licensed HVAC tech's defective report, Della will take care of the customer at its discretion. In any event, the customer is responsible for all shipping costs.
Unregistered Product: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts. The customer is responsible for the costs of all parts and shipping.
Why choose between performance and savings when you can have both? The Serena Series sets a new standard with an extraordinary SEER2 22 rating, ensuring your home stays perfectly comfortable while your energy bills stay remarkably low.
Engineered with eco-friendly R32 refrigerant and reliable heating down to 5°F, Serena is the premium choice for the energy-conscious homeowner. It’s whisper-quiet, incredibly efficient, and designed to pay for itself in savings.
Powered by MightAir X
Top performance, energy smart design
57% more efficient energy savings
Cleaner air, healthier living
Durable design, lasting comfort
Reliable Comfort Through the Seasons
Designed for dependable heating and cooling as outdoor temperatures change, helping keep your home comfortable through summer heat and winter weather.
6 modes for max comfort
Auto mode
Maintain a comfortable indoor temperature by automatically switching between heating and cooling as needed
Auto mode
Maintain a comfortable indoor temperature by automatically switching between heating and cooling as needed
Wherever you are
Control your comfort, your way
Set schedules and timers through the Della+ app to match your daily routine.
Take control your way through the app, remote, or voice. Award-winning remote design makes every interaction seamless.
Your comfort adjusts automatically as you come and go.
Get help anytime with live chat or call, directly in the app.
Control your AC hands-free with Alexa.
Which series is right for me?
Model
Efficiency
HSPF2 Rating (Region IV)
Refrigerant
Climate Range
Energy Rebate
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Aire acondicionado con bomba de calor minisplit DELLA Serena Series de 12000 BTU y 22 SEER2: hasta 550 pies cuadrados.
SEER2 22
9.5
R32
5°F - 125°F
Aire acondicionado minisplit DELLA Optima Plus Series 12000 BTU 25 SEER2 Ultra Hyper Heat - Hasta 550 pies cuadrados
Esta unidad utiliza refrigerante R32. Viene precargada con refrigerante R32 para una línea de hasta 7,5 metros. Si su instalación no supera esta longitud, no se necesita refrigerante adicional.
Sí, puede comprar un conjunto de líneas más largo por separado. Si lo compra junto con el sistema minisplit de zona única, recibirá un 10 % de descuento. Tenga en cuenta que si el conjunto de líneas extendido mide más de 7,6 metros (25 pies), se requerirá refrigerante adicional. Asegúrese de consultar con un técnico profesional de HVAC para una instalación correcta.
En modo automático, la unidad alterna automáticamente entre refrigeración y calefacción para mantener la temperatura establecida. Puede ajustar la temperatura objetivo manualmente, normalmente entre 15 °C y 30 °C, según su comodidad.
El condensador y las líneas del minisplit no están prevacíos. Deberá vaciar el sistema durante la instalación para eliminar el aire y la humedad antes de liberar el refrigerante; esto es esencial para su correcto funcionamiento y larga vida útil. Puede utilizar nuestro servicio de kit de alquiler, que incluye todas las herramientas necesarias para vaciar e instalar su minisplit.
Normalmente, tardamos un día hábil en gestionar el envío. Durante la temporada alta, tardamos de 2 a 4 días hábiles. Ofrecemos envío terrestre gratuito, por lo que no hay cargos adicionales por envío ni manipulación.
Talk to an HVAC expert
Not sure which system is right for your home? Our experts can help with sizing, installation, and product selection.
Technical support: Mon - Fri, 8 AM - 3 PM (PST)
24/7 live chat for general question
Very Good Experience! Fast Shipping and excellent value! My Aunt loves this unit that was put into an older house with no windows that can accept AC units. Looking forward to doing more Della systems for myself and family and friends!
This is the 3rd Della mini split I have installed myself. Fairly easy to install if you have the tools and patience. The performance is great. They are cost-efficient to run and easy to use.
This is the first mini split system I have purchased for rental properties.
It was delivered in 2 days, complete with everything needed for a simple installation. Excellent information provided, works perfectly, and is very, very quiet. Great price too! Highly recommend!
Ordered 2 to Cool an Heat 1100 sq ft room, does a great job of cooling, installed myself but had HVAC Rep to run lines. These are Very Quiet. would buy again.
We have a 400 square foot garage that this went into, and it works amazingly! Easy to install, great directions, and a pretty cool remote/thermostat. Just make sure you buy an outside disconnect for it!
everything went well with hook up. installation great. The only problem im having is getting my phone to work with the app. i called and was told i have to contact my cable provider to have then drop to 2.4ghz thats a problem my cable provider is not the easiest to deal with. then i have to call them back to re-set the 2.4mgz back to what it was. guess i have to live with no phone app. this is what i was told with della support.
It's 6 months post install (Installed August 25). Serena 12000 BTU 230v. Purchased on Amazon. Delivery in about 5 days. Both units delivered together. Both in good shape. Purchased a vacuum pump from Amazon VIVOHOME 110V 1/4 HP 3.5 CFM Single Stage Rotary Vane HVAC Vacuum Pump, deburring tool, flaring tool, power whip, pad system, R410a adapter, RT201B Nylog Gasket/Thread Sealant, tork wrench and coolant line cover all from Amazon. Total cost ~ $1,200. Used existing 230v breaker box.
Install took 2 days. I took it slow reading everything twice and checking everything twice. Youtube videos very very very helpful. No significant problems with install. (There were problems but not significant.) Pleased with the finished look.
Even more pleased with the function. August in Texas can be hot. The unit was able to keep one end of the house very comfortable. (I have a Mitsubishi 9000 BTU mini split (1 year old) in the master bedroom to keep it cool. Professional install.)
In the winter got to freezing about 10 days and it kept it's side of the house very comfortable.
Happy with the function.
Mitsubishi vs Della.
Both do their intended job without hiccups so far.
Mitsubishi 9000 BTU with 120 volt line professional install ~ $6,500.
Della Serena 12000 BTU without power line homeowner (me) install ~$ 1,200.
Mitsubishi cons
NOT wifi or internet connected and this sucks. (This costs extra (alot) and has such bad reviews I didn't get it.)
Remote sucks.
No display screen just indicator lights. This sucks.
Della wifi internet connected. Yea.
Great remote, can control via phone app (App is not the best but it works.).
Della has many more modes & ways to function built in.
Functional display screen.
So far Della wins. And if it's working in 4 more years it will win hands down. Two to 3 years it's a toss up.