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Excellent mini split! Installation was easy and straightforward. Both units are doing a great job keeping my home cool this summer. Very pleased.
Free shipping sitewide
0% APR financing available
24/7 live chat, real support
Free shipping sitewide
0% APR financing available
24/7 live chat, real support
Enjoy 12% off automatically at checkout.
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Free & fast shipping
30-day money-back guarantee
Free lifetime coverage
The Optima Pro CloudAir Series 27000 BTU dual zone mini split AC is designed for two-room comfort with one compact zone and one high-capacity zone. Featuring a 6K + 24K indoor unit configuration, this 2-zone ductless mini split heat pump covers up to 1800 sq. ft., pairing a smaller room up to 300 sq. ft. with a larger open area up to 1500 sq. ft. Rated at 26.5 SEER2 and powered by DC inverter technology, it helps reduce energy use by up to 40% while delivering reliable low-ambient heating down to -22°F. CloudAir soft airflow helps reduce direct drafts and creates a smoother comfort experience in bedrooms, offices, studios, living rooms, or open-concept spaces. Della+ WiFi app control, Alexa compatibility, smart geolocation, individual remotes, 24-hour timer, Sleep mode, Eco mode, Turbo function, heating, cooling, and dry modes provide smart control in each zone.
1. Indoor Unit
2. Outdoor Unit
3. Refrigerant Pipe (10ft / 16ft / 25ft / 33ft/ 50ft models only)
4. Drain Lines
5. Remote Control
6. 2 AAA Batteries
7. Screws
8. Anchors
9. Mounting Plate
10. Insulation Foam
11. Wall Sleeve
12. Rubber Feet
13. Plasticine Putty
14. Drain Elbow
15. Wall cap
16. Plastic Wrap
17. Communication Cable
18. Bracket Template
Shipping Policy
How Long Will It Take for My Order to Ship?
It normally takes us 1 business day to arrange the shipment. During peak seasons, it will take 2-4 business days to arrange the shipment. We provide free ground shipping, so there are no additional charges for shipping and handling.
How Do I Track My Order?
Log into YOUR ACCOUNT, and you may see each individual order that you’ve placed with us. Select one that you want and you’ll be provided with all the details you need about the order.
Once your order is on the way you will receive a notification email.
What Should I Do If I Haven’t Received My Order?
Please contact us immediately.
For the full shipping policy, click here to view our shipping policy.
Return
We offer return guarantees to ensure your satisfaction with every DELLA purchase.
DELLA provides comprehensive assistance for all orders within 30 days of purchase. If you're not satisfied with your product within 30 days of purchase from dellahome.com, you can return the product for a full refund.Products must be returned in their original operating condition, including all accessories and packaging.The customer is responsible for return shipping costs.
If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. DELLA will also cover all shipping expenses for the delivery of replacement parts.
Need to Start a Return?
To initiate a return, call us at (800) 863-4143 or contact our live chat team.
For full return terms, click here to view our return policy.
Standard Warranty (1 Year): Products are covered by a 1-year limited warranty from the date of purchase.
Extended Warranty Program: Customers who register their mini split unit within 100 days of purchase will receive complimentary lifetime parts coverage.
Registered Product and Non-professional Install: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. The customer is responsible for all shipping costs.
Registered Product and Professional Install: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. If, after parts are replaced, the customer¡¯s unit is still malfunctioning and the customer has a licensed HVAC tech's defective report, Della will take care of the customer at its discretion. In any event, the customer is responsible for all shipping costs.
Unregistered Product: If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts. The customer is responsible for the costs of all parts and shipping.
Adding product to your cart
Unit Dimensions (WxDxH):6K:32.28" x 12.05" x 7.68" ; 24K:43.18" x 13.07" x 8.74"
Net/Gross Weight:6K:20.7 / 25.1 ; 24K:30.9 / 35.2
Unit Dimensions (WxDxH):42.28" x 18.43" x 33.58"
Net/Gross Weight:145.5 / 171.5
Voltage:230 Volts
Refrigerant:R454B
SEER2:26.5
Climate Range:-22°F - 131°F
No.1 Selling Mini Split Brand on Amazon
When the temperature drops, most heat pumps give up. The Optima Pro CloudAir steps up. Featuring advanced Ultra Hyper Heat technology, it delivers reliable warmth down to -22°F while maintaining 100% heating capacity at 5°F.
Now boasting an elite 24-27 SEER2 rating and ENERGY STAR® certification, it’s not just a heater—it’s an ironclad guarantee of year-round comfort and maximum energy savings for the harshest environments.
The Pro CloudAir Series also features soft, indirect airflow technology that minimizes harsh direct drafts for a smoother, more comfortable cooling experience.
Powered by MightAir X
90% more efficient energy savings
Cleaner air, healthier living
Durable design, lasting comfort
Designed to maintain dependable heating performance in severe winter conditions while delivering reliable cooling through intense summer heat.
Maintain a comfortable indoor temperature by automatically switching between heating and cooling as needed
Maintain a comfortable indoor temperature by automatically switching between heating and cooling as needed

Set schedules and timers through the Della+ app to match your daily routine.
Take control your way through the app, remote, or voice. Award-winning remote design makes every interaction seamless.
Your comfort adjusts automatically as you come and go.
Get help anytime with live chat or call, directly in the app.
Control your AC hands-free with Alexa.
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DELLA supports the 2.4 GHz WiFi channel frequency band only.
The size of the mini split depends on the room's dimensions and specific needs. For example:
• A 400-square-foot room typically requires a 9000 BTU mini split.
• A 550-square-foot room needs 12000 BTUs.
• A 1000-square-foot room needs 18000 BTUs.
• A 1500-square-foot room needs 24000 BTUs.
We recommend professional HVAC installation for best results, but Della also offers a Rental Kit with the tools needed for vacuuming and installing your mini split.
Register within 100 days for lifetime parts coverage. HVAC-licensed installs receive enhanced lifetime parts, while non-licensed installs receive limited lifetime parts. Note: Coverage is for parts only; labor costs are not included.
Seasonally clean the reusable filters, inspect the condenser and evaporator units, and keep the area around the outdoor unit clear.

Not sure which system is right for your home? Our experts can help with sizing, installation, and product selection.
Technical support: Mon - Fri, 8 AM - 3 PM (PST)
24/7 live chat for general question
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